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OUR GUIDELINES

Here are our current guidelines that we will be following to ensure all staff and guests can work and have their hair done in a safe and healthy environment.

Please review these prior to coming to your appointment.

FOR OUR GUESTS

  • If you or someone in your household is showing symptoms of Covid -19 please call to cancel your appointment

  • You are required to bring a face mask and wear it for the entire duration of your appointment

  • Please come to your appointment at the time scheduled, no earlier

  • Come to your appointment alone, unless you require assistance

  • Use of hand sanitizer is required upon entry

  • Leave all personal belongings such as bags and jackets in your vehicle (if this is not possible we will provide you with a disposable bag to keep them in)

  • If you would like to purchase retail product please ask your stylist and they will bring them to reception for you

  • At this time no pets will be allowed in the salon

  • When possible please keep a 2 meter distance from other guests

WHAT YOU CAN EXPECT FROM US

  • Our waiting area will still be opened and sanitized after each guest

  • We will be sanitizing all tools, chairs, towels, robes, capes, after each guest

  • Our stylists will be split into two pods and working separate days to limit the amount of people in the salon

  • All staff will be wearing face masks

  • We will no longer be offering beverages, but welcome you to bring your own

  • Magazines will no longer be available

  • The salon will be sanitized a minimum of four times a day

  • We will assist you with any retail products

  • Each station will be set up with disinfectant to be used by your stylist only

If you have any questions or concerns regarding these guidelines please let us know.

 

CANCELLATION POLICY 

For all appointments a minimum of 72 hours notice is required. Cancelling or rescheduling appointments under 72 hours notice will be charged a fee of 50% of services booked. If you no show an appointment or cancel under 24 hours you will be charged the full price of the service you have booked.

For new clients booking services a $100 deposit is required that will come off the total amount of your service and is refundable if you cancel within 72 hours of your appointment. 

Deposits need to be paid within 24 hours of booking your appointment and can be paid with the "buy now" with PayPal/Credit Card, in store or over the phone

For a quote, please call and book in for a consultation.

Consultations do require a deposit to secure an available slot, the deposit will be refunded if you choose not to book an appointment or it can be put towards the cost of the service.

 

We look forward to having you back in the salon!

Deposits